smstream.io

Legal & Compliance

Clear policies for secure, transparent, and responsible use of SMStream services.

Terms and Conditions

Effective January 1, 2026

Welcome to SMStream. These Terms and Conditions govern your use of our web and mobile application and services.

SMStream is owned and operated by Crave Connect Limited ("Crave Connect Limited," "we," "us," or "our"). By accessing or using SMStream, you agree to be bound by these Terms. SMStream provides temporary virtual phone numbers for legitimate use cases including account verification, application testing, and business onboarding.

Service Description

SMStream provides access to temporary virtual phone numbers from multiple countries for receiving SMS messages for legitimate purposes such as:

  • Account verification
  • Application testing
  • Business onboarding

Eligibility

You must be at least 18 years old to use this service.

By using SMStream, you confirm that:

  • You are legally allowed to use such services in your jurisdiction
  • You will comply with all applicable laws and regulations

User Accounts

Users access SMStream using:

  • Google Sign-In
  • Apple Sign-In

You are responsible for:

  • Maintaining the confidentiality of your account
  • All activities under your account

Acceptable Use

You agree NOT to use SMStream for:

  • Fraud or scams
  • Spamming or bulk unsolicited messaging
  • Impersonation or identity misuse
  • Bypassing platform security policies
  • Any illegal or unauthorized activity

Violation may result in immediate suspension or termination.

Payments & Transactions

  • SMStream operates on a prepaid basis
  • Users deposit funds to purchase virtual numbers
  • All transactions are recorded for security and auditing purposes
  • Payments are processed securely via third-party payment providers

All purchases are final and non-refundable unless otherwise stated.

Service Availability

We strive to provide uninterrupted service but do not guarantee:

  • Continuous availability
  • Error-free operation
  • Availability of specific country numbers at all times

Data & Activity Monitoring

We reserve the right to:

  • Monitor usage
  • Log transactions and activities
  • Suspend accounts involved in suspicious behavior

Limitation of Liability

SMStream is not responsible for:

  • Loss of access to third-party accounts
  • Failed verifications
  • Service interruptions beyond our control

Use of the service is at your own risk.

Termination

We may suspend or terminate your access if:

  • You violate these Terms
  • You engage in prohibited activities

Changes to Terms

We may update these Terms at any time. Continued use of the service means acceptance of updated Terms.

Privacy Policy

Effective January 1, 2026

SMStream is owned and operated by Crave Connect Limited ("Crave Connect Limited," "we," "us," or "our"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information.

Information We Collect

Account Information

When you sign in using Google or Apple, we may collect:

  • Email address (via Google/Apple login)
  • User activity (transactions, number usage)
  • Device and technical data

Usage Data

We collect and store:

  • Transaction history (deposits, purchases)
  • Activity within the app
  • Number usage logs

Device & Technical Data

We may collect:

  • Device type
  • IP address
  • App usage data

How We Use Your Information

We use your data to:

  • Provide and operate our services
  • Process transactions
  • Maintain account security
  • Monitor and prevent fraud or abuse
  • Improve our platform

Data Storage & Security

  • All user data is stored securely
  • We implement appropriate technical and organizational measures
  • We restrict unauthorized access

Data Sharing

We do NOT sell, rent, or share your personal data with third parties, except:

  • When required by law
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Data Retention

We retain your data as long as:

  • Your account is active
  • Required for legal or operational purposes

Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Request correction
  • Request deletion

Requests can be made via support@smstream.io

Global Users

SMStream operates globally. By using our service, you consent to data processing in applicable jurisdictions.

Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service means acceptance of changes.

Contact

Email: support@smstream.io

Website: https://smstream.io